Frequently Asked Questions

Everything you need to know about ION8 home hydration solutions.

What materials are ION8 bottles made from?

Our bottles are crafted from high-quality, BPA-free Recyclon and stainless steel, ensuring durability and safety for all your household and outdoor needs.

How long does shipping take for home delivery?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Are ION8 bottles dishwasher safe?

Yes, most ION8 bottles are top-rack dishwasher safe. However, we recommend hand washing our vacuum-insulated stainless steel range to preserve the exterior finish.

What is your return policy?

We offer a 30-day window for returns on all unused products in their original packaging. Please contact our support team to initiate a return request.

Do the lids feature a locking mechanism?

Absolutely. All ION8 bottles feature our signature 100% leak-proof lid with a triple-locking system to prevent accidental openings in your bag or around the house.

Can I use ION8 bottles for hot beverages?

Our double-walled vacuum-insulated stainless steel bottles are perfect for keeping drinks hot for up to 12 hours or cold for up to 24 hours.